Examining the role of system quality in ERP projects
AbstractPurpose– The aim of this paper is to examine the role of perceived system quality (PSQ) as an antecedent to the implementation success (IMP) of ERP projects, and its interrelationships with...
View ArticleThe effect of the supply chain social capital
AbstractPurpose– The aim of this paper is to demonstrate that supply chain social capital has an effect on supply chain integration, which in turn has a significant on firm performance, and then supply...
View ArticleTHE DETERMINANTS OF SATISFACTION WITH E-BANKING
AbstractPurpose - The aim of this paper is to contribute to the field of satisfaction research from the perspective of electronic banking users; a topic of great interest to the business strategies of...
View ArticleKEY FACTORS OF TEENAGERS’ MOBILE ADVERTISING ACCEPTANCE
AbstractPurpose - To analyse key drivers of teenagers’ attitude toward mobile advertising and its effects on teenagers mobile advertising acceptance.Design/methodology/approach - A proposed model of...
View ArticleEvent-brand transfer in an entertainment service: experiential marketing
AbstractPurpose - One of the channels a brand can use to create experiences is events. The brand promoting the event and its sponsors can obtain various benefits in the form of brand image, personality...
View ArticleImproving Competitive Positioning through Complementary Organisational Resources
AbstractPurpose - In this paper we draw upon resource-based theory to explore the role of existing, complementary organisational resources, in leveraging sustainable improvements in competitive...
View ArticleEmpirical heuristics for improving Intermittent Demand Forecasting
AbstractPurpose - Intermittent demand appears sporadically, with some time periods not even displaying any demand at all. Even so, such patterns constitute considerable proportions of the total stock...
View ArticleInformation technology capability-enabled performance, future performance,...
AbstractPurpose - The purpose of this paper is to simultaneously determine the impact of information technology capabilities on firm performance, future firm performance, and firm...
View ArticleLean manufacturing: Costing the value stream
AbstractPurpose - The purpose of this paper is to review literature on value stream costing in order to identify what it is, the current state of the research, to make a critical assessment and to put...
View ArticleA Hybrid Approach to Knowledge Flow
AbstractPurpose - This study attempts to develop an approach with triangulation to present the determinants of knowledge flows, as well as the relationships among them.Design/methodology/approach - The...
View ArticleDetermining business models in bottom-of-the-pyramid markets
AbstractPurpose - This paper aims to develop a multi-criteria approach for determining business models in bottom-of-the-pyramid (BOP) markets.Design/methodology/approach - Analytic network process...
View ArticleHow system quality and incentive affect knowledge sharing
AbstractPurpose - Virtual communities of practice (VCoP) are seen as effective means to facilitate knowledge building among professionals. This study attempts to investigate the relationships between...
View ArticleAssessing the Impact of ERP on Supplier Performance
AbstractPurpose - Through an empirical study, this paper identifies a multitude of drivers that facilitate or hinder the implementation of Enterprise Resource Planning (ERP) in business environments....
View ArticleSupervisory control service for supporting flexible processes
AbstractPurpose - Increasing flexibility and complexity of modern PAIS usually leads to less guidance for its users and consequently requires more experienced users. A flexible PAIS allows users to...
View ArticleRevisiting Quality Management and Performance
AbstractPurpose - This study examines the relationship between quality management practices as well as their impact on organisational performance in the ASEAN regional...
View ArticleTechnology adoption in small and medium-sized logistics providers
AbstractPurpose - The main aim of the research is to shed light on the role of information and communication technology (ICT) in the logistics innovation process of small and medium- sized third party...
View ArticleUsing power regimes to explore perceived environmental uncertainty
AbstractPurpose - This paper aims to explore and gain a better understanding of the relationship between power circumstances and the environmental uncertainty perceived by...
View ArticleUniversal Structure Modeling Approach to Customer Satisfaction Index
AbstractPurpose - Previous researches have proven that customer satisfaction and loyalty are affected by complicated relationships and are challenging to European Customer Satisfaction Index (ECSI)...
View ArticleDrivers of environmental performance of cement plants
AbstractPurpose - This paper aims to reveal the impact of five industry forces (IFs) on implementing input-based competitive strategies (CSs) and to determine relationship of these CSs on cement...
View ArticleCan ISO 9001 improve service recovery?
AbstractPurpose - This study aims to investigate whether ISO 9001 certification affects and enhances the relationships among customers’ perceptions of service recovery and, consequently, customer...
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